We are planning to switch to a new communications software in our office. How can we help employees navigate this change?

• Communicate why you’re switching to the new software and what it will improve (e.g., faster turnaround or simpler processes). When employees understand the reasons for a change and the positive effect it will have for them, they’re more likely to get on board.
• Recruit employees who are enthusiastic about the change to serve as go-to helpers for coworkers who might have a harder time adjusting to the new software.
• Schedule time for employees to be trained on the new software—both its basic functions and its fun features. Also consider holding hands-on training sessions with small groups to give employees the opportunity to practice and ask questions.
• Share key dates for the rollout and points of contact for employees in the event they have questions or issues.
• Avoid scheduling any other big changes during or close to this rollout. This helps minimize change fatigue.
• Celebrate success by collecting feedback and sharing wins.

This content is provided by the HR Pros with Mineral HR.

Nicholle Peterson, Benefits Plan Manager comments, 

“Successfully implementing new communications software hinges on clear communication, active employee involvement, and thoughtful timing. Start by articulating the ‘why’ behind the change—when your team understands the benefits, they’re more likely to embrace the transition. Empower enthusiastic staff members to champion the rollout, and provide hands-on training so everyone feels confident using the new system. Schedule the rollout thoughtfully, avoiding overlap with other major changes to prevent overload. Finally, celebrate milestones and share feedback to keep momentum and morale high throughout the process.”

To learn more about our online tool, Mineral HR, contact Nicholle at (320) 214-2921.